Why use ICT?
ICT stands for Information and Communication Technology.

 

Many businesses use ICT because ...
  • it allows fast access to data. Slow access may annoy customers.
  • it keeps storage requirements to a minimum. There is no need for large filing cabinets filled with lots of paper.
  • it allows data to be accessed by more than one person at a time (on a network).
  • there is better security. Data can be encrypted (coded).
  • fewer staff need to be employed.
  • data is kept inside the computer system and cannot get misplaced.
BUT...
  • computer equipment is expensive to buy and install.
  • staff may need to be trained to use ICT.
  • computers may fail to work or there may be a powercut.
  • data may be prone to hackers and viruses.
Most business managers feel that the benefits outweigh the drawbacks and they use ICT to improve the service they offer to customers.
Learn this for exams!!